The AR system administrator or the Deployment Manager performs the following steps to deploy the package in an environment : When you successfully import the package, the entry of the package is displayed in the AR System Deployment Management Console. To deploy the package in your environment The status of the package is Ready to Deploy.

Select the package that you want to import and click OK.

Click Choose File from the pop-up window to navigate to the folder from where you want to import the package.

Open the AR System Administration > BMC Remedy Deployment Management Console.

The AR system administrator or the Deployment Manager performs the following steps: To import the package into your environment This is the fastest and the most reliable method.

Download Manager-You can download multiple files consecutively.

The credentials are provided in an email.

Download FTP- The files you need to download are placed in an FTP directory.

Select either of the following options:.

Select the check box for the required patch.Click Go. The list of available patches is displayed.Select the appropriate version from the Version list.For example, BMC Remedy AR System Server. Login to the BMC Electronic Product Download site and select a product.To download the patch from BMC Electronic Product Download site Y ou can apply the hotfix or patch by following three simple steps. How to apply a hotfix or a patch on your environment The following video provides an overview of patch or hotfix deployment:

The following graphic displays the multiple stages of hotfix or patch deployment: You can deploy patch and hotfix for the following components:ĭeployment cycle of patch or hotfix package

Less manual efforts are required to apply a hotfix or a patch.Ĭomponents supporting the hotfix or patch deployment.

A single product is available for all the platforms.

You can apply a hotfix or patch faster, effectively, and reliably across the server group.

A single method for applying a hotfix or patch without using the installer.

The hotfix or patch package can be a binary payload, batch or Shell scripts, definition, or data files (. You can login to the BMC Electronic Product Download (EPD) site and download the hotfix or patch and deploy the same in your environment without using the installer. Applying a package in your environment is easier and faster. BMC Remedy offers all the hotfixes and patches as a package.

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